Nearly 4 weeks has passed and sadly, the parts to repair my broken car have still not arrived and indeed the dealership is unable to ascertain exactly where the elusive parts might be.
Having not seen my lovely car since I parked it outside the dealers nearly a month ago, I thought I would pay a visit to the dealer’s car park to see what state my lovely little car was in. I found her in the middle of a collection of other cars in the quite large yard. I always keep my cars immaculate so it was sad to see Little Zippy wet and leafy and abandoned.
I am embarrassed to say that at this point I lost the plot! I went bounding into the showroom and made my feelings known in a loud and descriptive fashion to the service manager and the sales people much to the amazement/amusement of the browsers in the showroom.
I collared the salesman who sold me the car and suggested that he should buy the car back from me as I had had enough of being messed about. Anyway to cut the waffle, the dealership kindly agreed to buy my car back at, shall we say, a favourable price. To give the dealership credit, I think they are doing their best but Mazda UK are pretty unimpressive.
I had really wanted this little car and spent all my savings to buy it just over 12 months ago and thought it would be my forever car. I can accept that things break on cars and will need fixing but I cannot accept being told that there are no known issues and that the replacement part is of no better design or quality than the part it is replacing. I have the greatest sympathy for any owners whose gearboxes last another couple of years and then fail out of warranty as it will not be a small bill.
Will I buy another MX-5? Well, I have had an NA and an ND so perhaps I might be tempted by a nice NC with a gearbox that won’t give me all this grief.
Thanks