MAZFORD.TEC in Gosport

Paul Sheard Autos, Congleton.

Very very competent work, couple of niggles when I picked it up but they’re solving it when it goes in next week.  Showed me round the car (first time under the 5, bit shocked at the state of it) and reasonable rates.  They have an in depth knowledge of the 5 (they race them!) and sorted a lot of little niggles on my car without being asked.  Highly recommended.

do they do club discount?

Another big big thumbs up for Steve from 5-Speed; my AA-installed slave cylinder fell off [:O] and the AA refused to tow me anywhere but home. Steve had a slave cylinder on the shelf, and had no problem whizzing over to my house on saturday, and fitting it all up on the drive, all at very short notice. MX5parts slave cylinder is not a pretty sight, after the two bolts holding it on to the gearbox decided to say adios.  Shattered the cast housing, and the piston is somewhere down the A607… Surprised to see no other damage after this strange failure.

The following is my own feeling and experience, if it is inappropriate to post on the forum, sorry please delete it

 

As some of you may know I recently bought a MK1 from Supercar classics, my MK1 Vspec
It came with new front disks and pads, also a full service. Also with 3 months warranty but these never include wearable item, even calipers which are not really wearable?!
I wasn’t expecting much from the ‘service’ as car dealer’s with sales service is usually just oil change

After 2 weeks ownership, there was a problem from my driver’s side rear brake. Caliper was seized and result in smoky hot wheels! (typical MX5 fragile brake!) luckily I wasn’t far from home that day and managed to drive home
Emailed supercar classics about the problem, they told me to bring the car to a garage, and let the garage phone them and will sort it out. At first I wondered what the ‘sort it out’ is, I should have gone back to their workshop but due to distance (Cardiff and Liverpool) I won’t be able to make it. Next day I went to local garage, they freed up my seized caliper as they said it is still in good nick, they contacted Supercar classics through the phone and the £50 bill was paid directly through the phone, it means no charge to me! My local garage was friendly as well (John Dolbear) they said if the caliper seizes up in the next month or two they will replace the caliper for me without charging me labour cost

Few weeks ago (about 1 month ownership) I had a quick visual brake check myself, i realised one of the front pad wasn’t fitted correctly (too far off the centre) and result in 1/3 of the pad not touching the disk. It is a very easy fix and I am confident to do it myself. It is clearly the workshop’s fault as new front disks and pads just fitted… so I contacted Supercarclassics again and see if they are happy to let me do it myself, and if new pads are needed see if they will be responsible for that. Maybe they didn’t really trust my judgement, which is understandable, they asked me to bring the car to garage again. Then the problem is just as I thought, pads fitted incorrectly, no new pads needed, just to refit and costed £30 for the job. Once again it was paid through the phone by them

Last Thursday (about 1.5 months ownership) my driver side rear caliper seized up again… this time I visited my local garage without contacting supercar classics. I feel sorry to claim money off supercar classics again as they have been so kind keep paying for the jobs, although at some point they should be responsible for that, it is still not entirely their fault. I left the number of supercar classics to the garage and see if anything can be sorted by them, wasn’t expecting to have a free caliper but it was the same seized problem, so if they had been responsible for the first job they should probably be responsible for this one as well.
Next morning I get the car back (I was busy that afternoon), again no money needed from me

 

I am very very impressed by how responsible they are. I had similar problems from my girlfriend’s Citroen C2 bought from A Nissan dealer (not brakes but suspension), and I needed to be furious to them and asking for advice from trading standards! They then still only paid us the first bill! I am not trying to show off my ‘money claiming’ skill, as I really didn’t want to claim any money off them. I wish my car had no problem at all. I am also not suggesting anyone who bought from Supercar classics to claim money off them if anything goes wrong in the car

This is only a story I would like to share. I think sending them email to say thank you for sorting out the problems on my car just isn’t useful, it is nice but not useful. I post this up here might be helpful to them on their specialist image. I hope no one will try to take advantage from them because of seeing this post, they are just nice but it doesn’t mean they are stupid to pay for your faults.

If anyone ask me if supercar classics is good, I will not hesitate to recommand them
If I need another MX5 or any other car from them, I will not be in doubt how good this dealer is

I hope this little story will help anyone looking for a MX5

I am glad that you chosen to sharethe fact that you have received good service with the rest of the forum.

Have you considered adding your
post to the Mazda dealer survey thread. While they are not an
official dealer I think it should be OK to include independents,
after all they are selling the same cars.

I’ve made it a stickey, will add it to the appropriate forum in time

 

maybe start a specialist review thread?

We already have an faq on this one

 

 

 There is already one for specialist suppliers

http://www.mx5oc.co.uk/forum/forums/t/4788.aspx

Well done guys.  Ordered 4 wheel nuts at 2pm yesterday and we with me  by 10am today

 Also Well done - Ordered 4 new discs and redstuff pads last week to do the work last Saturday - unfortunately the rear pads werev greenstuff. They managed to get me the restuff pads on Friday - Well done.

 hi all. bought our 1st mx5 on sunday, its a 10th anniversary.

low and behold, the passenger window regulator failed last night !![:(]

anyways, off i pop to see steve at Mx5motors. the best thing is he’s only 4miles away from me in Doncaster!!!. you read this&that about different garages, but this place is good at what it does. not only did steve change the window reg. but he gave it a full, up in the air inspection. we found a few things that need attention, bit of welding, etc. his phone number is 01302 726763. or 07545 641564, www.mx5motors.com . or satnav DN6 7BD   i cant reccomend him enough. the cars going in, in a couple of weeks for the welding, full waxoyling, a service and cambelt/waterpump. he also has a courtesy car whilst your car is there.

 

 +1 for Mx5 Motors!

Steve did a super job on my really rusty sills, plus a few other bits and got my car through it’s MOT. [Y]

Definately recommended!

Chris

 

Note for Geoff

All dealers/Servos up to here put into FAQ—

 I have just had a 54000 mile Service on my Mk2.5 1.8 Sport, complete with cambelt/idler/tensioner and water pump change from Mazford Tec in Gosport, Hants, and would thoroughly recommend them.  The price was very reasonable (£327inc VAT) and the level of service from Andy was first class.  www.mazford.co.uk

 Yup, same here. Cambelt service, discs and pads all round. He said it’d be 5 hours but called me after 2 1/2 to tell me it was ready for collection (I sh*t myself as it was so far before he said it would be ready and thought something expensive was wrong!) and the whole package for £430! Considering Mazda wanted more than that JUST FOR THE SERVICE I was more than happy wi that!

I also got a few tips on how to look after the car better myself and he’d clearly had a good look around the car while it was on the ramps and reassured me it was all in good nick!

I’m mega happy [:D] 

 Sam Goodwins in Nuneaton, Warwickshire offer an excellent service. Both Sam and Steve are very knowledgeable and helpful. The workshop they have is also very professional and inspires confidence.They have recently sorted out my MX-5 Mk 2.5 clutch judder, its now drives like a dream.

www.samgoodwin.com

 

Andy

another plus from me. My first visit and it won’t be the last Thumbs up

Had a service, cambelt and waterpump change done earlier this month. Steve’s a top bloke. Customer service is second to none, had a minor hiccup and he couldn’t have been more helpful. I’d definately recommend him.

From another post:

AK Automotive & are based in Rowlands Gill, Tyne & Wear. The
guys are called Anthony & Dan. Telephone 01207 544071 or 07810
874821.

 

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Andy Brooks    <o:p></o:p>

MAZZ-TEC <st1:place w:st=“on”><st1:country-region w:st=“on”>uk</st1:country-region></st1:place><o:p></o:p>

<st1:street w:st=“on”><st1:address w:st=“on”>33 Moreland Road</st1:address></st1:street>                                                                                <o:p></o:p>

<st1:place w:st=“on”>Gosport</st1:place><o:p></o:p>

Hants<o:p></o:p>

PO12 4UU<o:p></o:p>

023 92 520893<o:p></o:p>

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Website www.mazz-tec.co.uk<o:p></o:p>

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Email info@mazz-tec.co.uk<o:p></o:p>

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Hi Russ<o:p></o:p>

<o:p> </o:p>

Due to legal reasons I have had to change my business name and website/email addresses as it was previously MAZFORD.TEC and is now MAZZ-TEC.<o:p></o:p>

This does not affect my business in any other way as I am a sole trader.<o:p></o:p>

The mazford.com website and email addresses will no longer work.<o:p></o:p>

So all contact must be through the new website/email addresses.<o:p></o:p>

Sorry for any inconvenience caused.<o:p></o:p>

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Kind Regards <o:p></o:p>

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Andy (MAZZ-TEC <st1:place w:st=“on”><st1:country-region w:st=“on”>uk</st1:country-region></st1:place>)