BBR200 customer service

hi ,
on a prevoius 5 i owned i had a similar noise , it became more apparent when passing a row of shops or houses on both sides of the road ( similar circumstance to you in cheddar gorge)…
i took it to a well known mx5 specialist who told me the engine was “shot” and required a £2000 rebuild ( 5 yrs ago ) :disappointed: :disappointed:
After some research ( google /forums ) ,
i removed the serpentine belt , restarted the engine and it ran silent and smooth :partying_face: :partying_face:
£100 bought a new belt , idler pulley and tensioner :+1: :+1:
around a hour to fit … no issues since ( the new owner is still in touch with me :+1:)

its worth trying ,

You can also get some ticking noise from the injectors, I do on mine.

You’re not the first to suggest checking the serpentine belt first. Cheers

I’ve heard this too. There are a couple of avenues to investigate first I suppose before they get their hands really dirty. Cheers

To echo bally3’s comments, I had a ticking noise on my 2006 2.0 NC in the early days of ownership, I replaced the idler pulley, the problem completely disappeared, I now have a BBR200 kit fitted, no ticking at all.

That would be my first point of investigation.

Tell the garage to remove the belt and run it briefly without. If that doesn’t stop it then suggest they whip the cam cover off and visually check every cam bucket face and cam lobe for abnormal wear.

Any update???

BBR have been pretty good about it up to now to be fair. Theyre coming to pick it up on Monday or Tuesday and investigate the issue.

That means you’ll never know the truth then.

I know…

Isn’t that because the nd uses direct port injection and the older mx5 don’t?

My tsi skoda is also loud and its cos of the direct injection and high pressure fuel pump

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BBR have arranged to pick it up, but who pays is still to be established. They’ve said that if the problem is due to anything other than the work they did, I’m liable for transport and investigative labour costs, which is fair enough. I don’t want to cry before I’m hurt so I’ll leave it at that for now.

So how have things fared?

It’s going back again tomorrow.

Keep us posted. Good luck!

It was supposed to be picked up today, but that didn’t happen……:rage:

As a fellow BBR200 owner, I’m sorry to hear of your troubles with BBR.

Just my opinion, but whenever I get that feeling, I take that as the moment to cut my losses and try someone else. Especially if once collected, its up to them to make their own and final judgement as to if its their responsibility or yours to pay for recovery and investigation…

My own experience of them was deflating given the apparent hype behind BBR - I bought my car from them which was generally ok, but then I used their springs & dampers, and within a year & a half the rears had sagged to an unusable point.

Regards service, I’ve had a couple of other niggles which again, felt like an inconvenience to them rather than an opportunity to build a good customer relationship, I’ve never had really bad service per se, but I’ve never really felt valued as a customer either.

Whatever you choose to do, best of luck for a positive outcome!

I agree. I spent a lot of money at BBR because I assumed it was the best route to go and expected much more in terms of customer service. There were some minor issues with the work that I had done that took a long time to resolve. If I have future problems I intend to suck up the cost and go somewhere else.

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