BBR200 customer service

I’m just annoyed that this has been allowed to happen, but I could see it coming a mile off.

I could have been of help, but not much now.

If I make a short and to the point comment then don’t be afraid to ask what the heck I mean and ask some pertinent questions. I can’t sit here and type out polite and politically correct explanations to every problem I see.

FWIW If someone messes up a job they are legally bound to make it right, BUT you must know exactly what they’ve messed up before you take it back otherwise they’ll tell you whatever the heck they like.

At that point you have to seek professional advice so you’re one step ahead of your opponent.

Yes I am a typical old school Yorkshireman, when you were on the tools as an apprentice it was a tough upbringing compared to today, back then it was just the norm.

You took it, not only because you didn’t know any better, but because you had respect for whoever was teaching you. It was tough, but when you watched how effortlessly a job came together in their hands compared to your attempts you realised you had a lot to learn and you wanted to bet that good.

Times are very different now, but still it’s difficult to shake your past, what you are or even the people you still work with on a daily basis.

Should you fake it or be true, just get on with it and tell it like it is?

I’d rather be blunt and honest, than smarmy and dishonest.

Your post is hardly an example of deescalation. It’s really not much better in my eyes. I think it would be best to stop the discussion about duratecnc’s posting style. Yes he can be a bit blunt but this doesn’t help.

I f I may say so, on such an historical week as this, it would be great if people just regain some calm, mutual respect and self dignity to be perhaps more the people the Queen would have expected to meet in company. Life is too short. It really is.
Just saying.

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I doubt they care. While they have people like Evo, Autocar, and various youtubers, who drive one of their cars for 5 minutes, waxing lyrical about how wonderful they are. I doubt we’ll make much of a dent on that reputation.

Sadly all these people driving demo cars, will never understand the long term ownership implications of these highly modified units.

I’ll be sticking to Exhaust, Manifold and a gentle remap on mine i think.

Have you put it on a dyno somewhere other than BBR? Firstly, I’d be interested in knowing the results (as others would I expect) and secondly, I think this is going to keep playing on your mind until you know what the car is really outputting.

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Who would this outfit be? I cannot find anybody to have a look at my car :flushed:

Haha………BBR :smile:

Evening guys
For the record I get asked on a weekly basis to sort issues out on BBR modified cars (how they sleep at night is beyond me) but as some of you know I have had previously been on the receiving hand having spent thousands of pounds with BBR to then be told it’s all my fault, so with this in mind I’m reluctant to get into someone’s battle……

I certainly couldn’t treat customers like they do!!

I sincerely hope you all get an amicable outcome,
And well done to the members who have spoken out to stop people making the same mistakes

the way I see it… (regardless of whether you took the car to BBR or somewhere else or DIY)

If you decide to modify your car you will have to know how to fix it or be prepared to pay someone to do it for you. You exceed the engine manufacturer operational specifications and as such the engine will give somewhere. The old engines in NA and NB’s are more robust compared to the NC and ND cars. The reason is simple the newer engines output a lot more power comparatively to the older engines and the manufacturer work a lot closer to the engine limits.

Now I cannot comment on the customer experience many on this thread have had. My experience with BBR was positive yet I only wanted them to tune the car and used their full exhaust system. This is all that I was prepared to do with my car.

My NC also has a ticking noise but I know this is the induction solenoid. For anyone that has a metallic rattle that comes within the engine could be the valves (if you use cams with higher valve lift and stiffer springs ) or it could be that the piston rod ends have expired.

There is no simple solution to tuning used cars. You simply gamble how much you are going to get out of a used engine and the more you push it the less life it will have.

Just bear that in mind…

First, my sympathies to the OP - this is a stressful process to have gone through.

If we could get enough responses then I think that a facts only thread covering members’ experiences modifying their cars would be useful. Positive, neutral, and negative outcomes would be good to hear. I’m not just talking about BBR mods but of course they’d feature heavily because BBR is prolific in the tuning space. For example, What have you had done? How many miles have you done since? Where was it done? Did you have issues at the time? Have you had issues since? The idea would be to keep it as short, simple, and unbiased as possible. Maybe it could help members thinking about doing mods to their cars by providing a bigger picture.

I had my NC 2.0 upgraded to Super200 by BBR in March, my experience has been totally favourable, bearing in mind my engine had been refurbished by Scholar 5k miles beforehand.

The engine made 205bhp which for a Series 1 NC is very good.

The car has been on numerous trackdays since and performed flawlessly.

I have no complaints about BBR whatsoever.

My 2p worth.

Standard mx5 is generally not a fast car

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I was considering looking for an already converted bbr.
Dont think ill bother now

So was I, before buying my car in April this year.

I don’t have any data to prove it but… the NC engines do respond favourably to an aftermarket exhaust manifold/system and a bit of gentle head port polishing.

The improvement in gas flow should yield a small but noticeable power increase, while still keeping everything within the control capabilities of the standard ECU.

A lot of thought went into the architecture of the intake side of the head. Believe it or not the size, shape and angle of the ports on the duratec was influenced by the head design of the mk1 BMW M3 and the Vauxhall 2L red top head.

I think it depends on what level of tune you’re looking for and which model of car. I know of quite a few NC owners either with BBR Turbo or the Cam kits who are very happy and the cars don’t seem to exhibit any issues.

I know one NC owner who went for ITB’s from BBR and couldn’t get a smooth running car and in the end has gone with a turbo mod from them. It did involve a few very long trips to Brackley and back for the car.

I may be wrong in that problems being highlighted here seem to be more around ND’s which are quite a different engine.

Oh that’s interesting. Id only want a mk 3