No I didn’t see the interview but the thought is scary
AND
As I post there is a sub-contractor via BT Open Reach on behalf of Sky my BB provider on his knees in my lounge connecting me to full fibre BB. That’s three different companies already. He informs me that he has to wait for a guy with a cherry picker so he can run a new overhead cable from a telegraph pole which is thousands of yards away on another road !! The cherry picker guy covers the whole of the West Mids so my guy has no idea when he will turn up for the change at my address
I mean apart from slight buffering on Disney+ which I’ve cancelled because of the cost I’ve been perfectly happy with my BB speed etc. Sky insisted on the alterations if I wanted to reduce my overall bill. The change will involve a new router/address etc which for someone no tech savvy is
So what is depicted in the series Nightsleeper I can envisage occurring in real time given the number of companies involved in getting me faster BB etc
Good luck. I changed to Fibre last year as it was a few £’s a month cheaper for a “faster speed”, after the usual buffering stuff. It took 3 months to get it to work, because as you say, different tradesmen were needed. It is not appreciably faster, but it is no worse, and is cheaper, so…
I’ve been paying for something ‘fibre’ for a few years with Sky when Open Reach visited before. Hence my confusion as to why I needed an upgrade. [Fink it’s perhaps due to govn promise to get full fibre to all addresses asap ??]
Anyway…the new Sky Router is Vertical instead of Horizontal with extra light depicted as ‘Voice’ and the new BT Internal Box is very slim in comparison to the old defunct box at 6 cm x 9cm x 8cm [which I will now have to remove as well as defunct external cable]
Is this the one you have ??
I seem to be getting onto the Club Site faster and my Bills have come down which was the object of the exercise
I get loads of info trying to entice me to change from the service I have, which I’m happy with, and has nothing wrong with it.
I can’t work out why they want me to change. I mean, it’s not like someone somewhere will make money if I change. Nah, no way.
I haven’t changed my Service Provider [Sky] for 10 years at this address [and at previous addresses]
I didn’t want to change my Provider but was unhappy about their failure to recognize my ‘Loyalty’ in terms of Cost
Let alone the aggro of actually communicating with them to discuss my dissatisfaction [get past the Autobots and now AI]…Speaking to a ‘real person’ about what I need and don’t need [e.g. Sky Go and Ultra HD and Multiroom]
Where the provider LISTENS AND UNDERSTANDS the ACTUAL requirements of their individual customer and doesn’t make assumptions or generalize
Even cancelled my DD for a while
But now I have the right deal for me with my preferred provider so content for now
Except the Contract isn’t worth the paper it isn’t written on in my experience
ND12
If you’re happy with what you have then no problemo
Enticement to change providers is a ‘Free Market’ economy strategy to try and keep overall prices down for customers
We have been with Telewest (of old) now it’s Virgin of course. Last month, we had a total TV/Phone/ Hub outage lasting 5 days… The dodgy thing is, a few months back we were swiched with our land line from the wall socket to a wire plug in to the main router hub which now powers everything. I need the land line incoming for Big C Treatments & Bloods, and Prescription delivery info. There was zero hope of speaking to them…all you got was an electronic voice saying " We know…sorry…trying to fix" Then it dropped your call. Now, since then, I’ve had no word abourt a pro-rata rebate I’ve mailed them on. Eventually I did get through days later to be met with…Do you want to set a date to close your account? All I wanted was the pro rata they say after two days I’m supposed to get. Arrogant neds. So saying…the stuff I read about other networks issues, seems they are all a load of cack from time to time. My mobile carried on on 4g so that was something. I’ve given up with them…I’d rather divert my energy to keeping as well as I can which at the moment is pretty good. It’s a dog eat dog world out there. Which is why when I lock up at night I imagine a vision of a Draw Bridge clanking up, and then the mobile gets switched off at 7pm till 8 am next day.
Guy over the road from me has some medical monitoring equipment that uses the phone line to communicate.
When SKY arrived to convert him to full fibre - they couldn’t.
Apparently - if you NEED a 24/7 phone line - they can’t put you on a VOIP phone and must leave the copper land line in.
We had a total outage here in Newcastle-under-Lyme, West Mids for four days plus and my stress levels shot through the roof [doing wonders for my high blood pressure for starters…let alone panic attacks as no Inhalers for my breathing]
“There is nothing we can do until the system is up and running again”
But that is what scares me most when the Digital Systems collapse for whatever reason…
There is no ‘Default’ Plan
Err…maybe it’s me age
There still are things around like 'pens/paper and handwriting ’
Make a paper record and update the digital files when it’s up and running again
Medical need for copper landline: I can’t see why Sky couldn’t just add the VOIP kit and leave the LL alone? The reason for the restriction is (AFAIK) that the phone must work without power.
This thread was split out at request so that the Movies and TV thread was not overrun by discussion around broadband providers, please keep discussion related to that in this thread.
Also discussion around TV licences and broadcasters does not belong in either thread. I have moved posts around that topic to a separate thread, please discuss carefully.
