Well I would never go for this again, as I said I didn’t actually pay for it directly, as far as we were concerned the deal was done, then this was tagged on for free although it was made clear that it would have cost £300 had we requested it,however when we collected the car after about an hours discussion and the sales guys looking everywhere and asking everyone they came to the conclusion that it hadn’t actually been done!
While we were waiting and they were trying to find out what had happened, I was looking round the car and when the sun came out I noticed it was covered in swirls where someone had leathered it off for us
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The guy came out and said they would arrange for the treatment to be applied later, I told him there was no way I was going to accept the diamondbrite applied over the paint in that state and that I wanted to take the car and get it detailed and waxed and they could pay for it and forget the diamondbrite, They said that they couldn’t do that but what they would do was take the car to the body shop, have the whole car and all the swirls and marks polished out and then have the diamondbrite applied in the body shop, well after reading all the comments and advice in this thread it seemed to me that the prep is usually the let down for this stuff so I thought what they were proposing was going to be the best solution and agreed!
We dropped the car back to them Monday and it took until Friday for them to do the work, they also changed the drivers door scuff plate as that was scratched, when we went to get it on Friday I must say the difference was remarkable the paint looked so much brighter all good!! Until I said so where is the shampoo and conserver, in the boot?
What shampoo and conserver was the reply," you know the stuff you have to put on when you wash the car" I said,
never heard of that before, just wash it like normal its guaranteed for life so any marks or scratches just get in touch with diamondbrite and they will sort you out he told me, oh ok so, do I get a certificate or something to prove its been done? no he said if you have a problem just go on their web site and tell them !!!
So now Im not really sure what exactly has been done, I have emailed jewelultra, the diamondbrite manufacturer for their take on the situation I have also bought some polish and some wax to do it the proper way
so im back where I started but at least I have learned a lesson or two, im also going to email the managing director of the garage where we bought the car, the first and last I will buy from there!
What a stressful week!
Again thank you all for your input.
Regards
Zodiac