I have a DVD which will not load into my computer. Other dvds load OK, so I assume the problem must be with the disc itself which seems to have light scratches on the back surface.
Having looked on tinternet there are several companies that claim to be able to polish the scratches out, plus other suggestions of using Brasso, toothpaste or other abrasives to polish the disc. There are also numerous kits out there.
Has anyone any experience with any of these remedies?
Thanks in advance.
Terry
Assuming it’s data not DVD film - try it in another P/laptop?
DVD lens cleaner might help.
Have a look on youtube as there are a few home fixes for this.
Also if it is a film some times riping it on to your PC will fix it.
I wouldnt recommend it oftern or more than once but I used Fairly liquid once and it worked.
Very light rubing of it over a cloth from centre of the DVD to the edges all the way round the disc - then repeat with clean cloth till disc is dry.
Cant remember where I picked up the tip but it worked.
PS : I am no way affiliated nor do I work for Fairy Liquid LOL[;)]
Thanks for the replies. The disc is the computer’s Restore DVD.
I have just got back from trying it in another PC which it seems to run on OK. I suspect the PC has a virus, so I was going to restore it back to factory settings. Could the virus also prevent the disc loading?
Have tried wiping over with lens cleaner – didn’t work, may try Fairy (or similar) then possibly Renovo which I assume is a mild abrasive.
Mild abrasives - erm. Well, no. An abrasive material/polish will only create more mild scratches, making the issue worse.
Washing up liquid is probably the best thing to try if you do not want to buy a proper scratch remover, but that would be the best option.
Alteratively, you can possibly download the recovery DVD from online, and burn a new one
When you say you have tried other discs, do you mean other DVDs or other CDs - it is possible the wrong driver for your DVD drive has been loaded, and it is acting/fail-safing as/to a CD drive.
It is unlikely, though by no means impossible, that a virus would allow any disc bar the recovery disc to be used.