Forum speed

[Scottishfiver]

Ooopsies! Our old pal the 404 is back!

[Chris_Phillips]

@01mx5

Unscheduled maintenance on both those evenings, yeah., involving a server restart. The restart itself obviously takes things offline but there is then additional time before things return to normal as caches re-populate.

The root cause if you’re interested was issues with a routine renewal of the SSL certificate which seemed to cause IIS to hang for whatever reason. The Thursday was the original planned update (with no external impact expected) and the Friday was to so similar with the FTP site, which I can only assume failed to update correctly because of IIS hanging on the Thursday, necessitating another reboot.

We obviously try and avoid any issues like this and try to minimise them, and do them at non-peak times where possible. Where it can’t be avoided we try and send out comms in advance but that only works when it is planned and with enough notice for it to be helpful for people.

  

 

Now you’re just trying to baffle me with science and techno-speak my friend - and succeeding I might add !

Thank you though, for (attempting to !) explain things anyway 

[Scottishfiver]

@Chris Phillips

@01mx5

Unscheduled maintenance on both those evenings, yeah., involving a server restart. The restart itself obviously takes things offline but there is then additional time before things return to normal as caches re-populate.

The root cause if you’re interested was issues with a routine renewal of the SSL certificate which seemed to cause IIS to hang for whatever reason. The Thursday was the original planned update (with no external impact expected) and the Friday was to so similar with the FTP site, which I can only assume failed to update correctly because of IIS hanging on the Thursday, necessitating another reboot.

We obviously try and avoid any issues like this and try to minimise them, and do them at non-peak times where possible. Where it can’t be avoided we try and send out comms in advance but that only works when it is planned and with enough notice for it to be helpful for people.

  

 

Now you’re just trying to baffle me with science and techno-speak my friend - and succeeding I might add !

Thank you though, for (attempting to !) explain things anyway 

 

Luddite! ( Join the Q) 

[Chris_Phillips]

@Scottishfiver

@Chris Phillips

@01mx5

Unscheduled maintenance on both those evenings, yeah., involving a server restart. The restart itself obviously takes things offline but there is then additional time before things return to normal as caches re-populate.

The root cause if you’re interested was issues with a routine renewal of the SSL certificate which seemed to cause IIS to hang for whatever reason. The Thursday was the original planned update (with no external impact expected) and the Friday was to so similar with the FTP site, which I can only assume failed to update correctly because of IIS hanging on the Thursday, necessitating another reboot.

We obviously try and avoid any issues like this and try to minimise them, and do them at non-peak times where possible. Where it can’t be avoided we try and send out comms in advance but that only works when it is planned and with enough notice for it to be helpful for people.

  

 

Now you’re just trying to baffle me with science and techno-speak my friend - and succeeding I might add !

Thank you though, for (attempting to !) explain things anyway 

 

Luddite! ( Join the Q) 

  

 

Oh, I’m in the Q already Robin - four places behind you !

 

 

[MickAP]

@Chris Phillips

@01mx5

Unscheduled maintenance on both those evenings, yeah., involving a server restart. The restart itself obviously takes things offline but there is then additional time before things return to normal as caches re-populate.

The root cause if you’re interested was issues with a routine renewal of the SSL certificate which seemed to cause IIS to hang for whatever reason. The Thursday was the original planned update (with no external impact expected) and the Friday was to so similar with the FTP site, which I can only assume failed to update correctly because of IIS hanging on the Thursday, necessitating another reboot.

We obviously try and avoid any issues like this and try to minimise them, and do them at non-peak times where possible. Where it can’t be avoided we try and send out comms in advance but that only works when it is planned and with enough notice for it to be helpful for people.

  

 

Now you’re just trying to baffle me with science and techno-speak my friend - and succeeding I might add !

Thank you though, for (attempting to !) explain things anyway 

 

I can relate to all this it means they’ve twiddled the thingybobs, simples??

 

Apart from that I haven’t a clue but glad they are on it.

[BarnsleyRob]

It probably explains some of the duplicate posts as they seem to queue.

[essexlad]

I’ve never had either a 404 or 503 and rarely do I find pages slow in loading.

I use an Apple iPad via BT Infinity Superfast fibre in Essex.

And, yes, the forum is the reason for belonging to the Owners Club.

[Davyo]

It by far the slowest forum by a mile.Cant see why when its the same layout as any other.

[Duke1]

I’m a new member and finding it slow right away. What sort of load is on the server? Is it on a shared platform?

[Paul_W1]

At least the forum is actually working again today.

I had repeated “404” failures over the weekend, gave up and went instead over to the other forum I run (which costs our “other” club just £100 a year to run and have hosted).

I simply cannot understand why, after all this time and all the ongoing problems we have, the MX5OC (possibly the largest car club in UK and certainly not short of a bob or two) persists with the present under-performing software platform.

[Jerakeen]

Apart from the speed issues that have been going on and off for a very long time (and seem particularly slow this weekend) the forum software itself isn’t very good.

It doesn’t even support Tapatalk which a lot of people use on their mobile devices. Isn’t it about time we moved onto a more modern platform?

I appreciate that migrating a forum to a totally different system with a different service provider is an enormous amount of work but I really do think it’d be worth it. Judging by those figure given for our web services it would save the club a fortune. Over 7000 quid a year is a ridiculous amount for a site the size of this. It isn’t even displaying the page correctly this weekend.

I’ve been trying to post this since Saturday and it’s 404’d me every time so far.

[01mx5]

Issues with 404s were the result of the “new” web front end and the forum being impacted was an unfortunate side effect of how requests are proxied through that server.

The web costs bucket includes a lot of things including email, mass mailing, the entire membership shatter, etc. , of which the forum’s direct cost is £0.

It runs on a server that we’d need anyway and has no license costs.

That all said, as has been stated many times in this thread, we all agree with the points made which is why there is a group of people working on the succession plan.

[Jerakeen]

Is there any update on plans to improve things that you can share with us Ramsay?

[AndrewR]

Good point - updates on progress always seem to need a prompt when they should be provided regularly.

Andrew

[martin]

@ATR

Good point - updates on progress always seem to need a prompt when they should be provided regularly.

Andrew

Agreed, and as Ramsay said not so long ago a succession plan is in hand with respect to the forum and other Club systems and an announcement was made in about August, at least it was in Soft Top Hardtop, and in email coms to Area Coordinators, plus discussion at the AC annual meet a few weeks ago, but on basis that forum itself has been working very well for the last few months its not made it on to here. I’ll put my hand up and admit that’s down to me probably. I’ll find somewhere appropriate to post something up shortly…  

 

 

[AndrewR]

That’s helpful - thanks for the update Martin.

Andrew