A update of my saga with the ND infotainment system may help others suffering.
After months of problems with the satnav on my ND which varied from random crashes when driving, not starting up for miles and trashing the SD card I now seem to be making progress - with reservations.
After I had the first SD card crash I took an image of the second one supplied and copied the image to a new card so I had a spare. I needed it as while on holiday both the original and the copy trashed themselves within the first few days. Fortunately I had my laptop so I logged in to my home computer and downloaded the image and recopied the card (took about three hours to download with slow internet in my Croatia hotel). That one held out for the remainder of the holiday but still crashed the satnav regularly.
On my return the car went into the dealer and the infotainment software was updated but they did not have a new SD card so I could not be sure the satnav was fixed. As I did not have a “genuine” SD cad I made another home copy but the only card available at the time was 16Gb. I was not sure if the 8Gb image would copy onto a bigger card but it seemed to work and the satnav operated better than it ever had before. Quick to start up and and no crashes. A new problem now was the USB was not working properly. On my iPod Classic, iPod Touch and iPhone 7 it would play and go next/last track but not possible to choose playlist, album or track with the menus option greyed out on the Mazda screen. I later discovered that if I left an iDevice selected for around 10 minutes the system found the menus OK. Bluetooth worked flawlessly but that was no help with my iPod Classic which has the largest memory so is the favourite device. Volume is better through USB as well.
Car went back to dealer, mainly to look at USB problem but also to get new genuine SD card. New SD card supplied and the satnav has been perfect since and much quicker to start up than it used to be but no fix for the USB and although the dealer tried to sell the delay as a “feature” to ensure everything else worked OK before selecting USB, when I picked up the car they suddenly found the iPod had started working straight away but still long delay with iPhone and iPod Touch.
Satnav has now been perfect for around two months and when I updated the mapping on the genuine card by plugging into my Mac I found, what is I think maybe, an important change. The original two cards supplied were 8 Gb cards and I noted that they were very close to being full. My copies were also 8 Gb, which crashed and the one 16Gb which didn’t. The new card supplied is a 16 Gbyte but the files are still a little less than 8. I know computers do not like working on storage devices that are very short of memory and I now wonder if that was at least part of the problem. Maybe the original cards were getting short of wiggle room for temp files needed for operation.
The iPod normally loads up straight away but not always and my iPhone still takes half way to work before it will work on USB. (originally used an iPhone 7 Plus and now an iPhone X and problem is the same).
Incidentally. Just copying the files to a new card does not work but if you take a disk image from the card and then restore that disk image on to a new card it does.Technically this is a breach of copyright but the card will only work in the same car was the original card otherwise I would not publicise this option. Sorry but you cant make you Christmas money by flogging card copies on eBay. The copy card also works OK with the Toolbox which recognises it as genuine and it can be updated.