Just interested on people’s experiences with Lancaster Insurance.
I took out a policy yesterday, but when I worked through the wording it was setup as a normal policy, rather than a classic scheme with an agreed value.
So I cancelled, with only a couple of hours into the insurance - I was changed £20 as an admin fee! I also mentioned the 28-minute wait for customer service to answer the phone.
Needless to say I am unhappy with their service.