ND soft top inner cloth (Headliner) falling down. Affecting rear view/appearance

Hi, bought ex demo ND Homura in the summer and just a couple of months later the inner cloth (appears detached) at the rear dropped obstructing partly my view of the back window. I have taken my vehicle back to Mazda who first stated it was wear and tear! However they have now booked my vehicle in for a repair under warranty/recall, apparently to re-hook the soft top into place.

I was told this is an issue with the soft top and I believe it may be a recall, if requested by the owner, I notify Mazda?

Curious to know if anyone else has had this issue and if so did the repair sort the problem longer term?

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Have a look here Technical Service Bulletins

The dealer should fix it under your warranty.

It was an issue with early cars but not heard of it for a while. May be you have just been unlucky.
:heart:

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Many thanks

This is appalling really. This issue was appearing way back in the early NDs, and for some unfathomable reason, hasn’t been totally rectified a DECADE on. Bizarre.

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Agreed, several months in from purchase

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