- My model of MX-5 is: MX5 Homura
- I’m based near: Sheffield
- I’m looking for technical help or recommendations on: a reliable franchised Mazda dealer nearby.
Vertu Mazda in Sheffield?
Thanks Robbie, unfortunately they’re the dealer I’m wanting to avoid. I picked the car up brand new from them, badly prepped with surface scratches, un-removed film in the interior, wonky number plates and a dent in the offside rear wing. Doesn’t inspire confidence and when they want the car for a full day for a simple software reprogramme, I really don’t fancy leaving it with them and risking further damage.
I hadn’t had a problem with them over the previous three years ownership of my last MX5, but changing from Burrows to Vertue seems to have dropped their standards.
Mazda Beechwood at Derby have been okay with me on service and recalls, used them a few times now.
On one visit the courtesy car I was suppose to have didn’t come back in, so they put me in a brand new Suzuki Swift demonstrator. Same thing happened at Perry’s Mazda Mansfield and I ended up having to wait around whilst the work was done they wouldn’t offer me a demo car.
Many thanks for the info, it is much appreciated. Not at all easy to find decent main dealers these days.
Best regards,
Ian
You could go to Perrys Mazda Barnsley. Not too far from Sheffield.
Apologies for the late reply, but thank you Paul. Do you have personal experience of using Perry’s in Barnsley please? I’m really looking for a main dealer where people can recommend based on personal experience. That’s sadly something I can no longer do for Mazda Sheffield now they have been taken over by Vertu.
Hey there. Well I am a bit biased, but I am actually one of the technicians at Barnsley Mazda. We have no issue with customers waiting for updates/recalls to be done.
As a MX5 enthusiast myself, I always take extra care of the cars. But I understand the issues people have with main dealers 
Hi Paul,
Thanks for declaring your bias, and that’s fine. Do you happen to know roughly how long this recall for reprogramming is likely to take?
Kind regards,
Ian
I had my service last week at MKG3000 Mazda Twickenham and they did the recall at the same time of service. It’s supposedly a software update, so not to long.
The reprogramming for the Mazda MX-5 (ND) parking assist recall is likely to take a few minutes to an hour at the dealership. Mazda dealers have been instructed to reprogram the SAS control module with improved software. The affected vehicles are all variants of the Mazda MX-5 (ND) from 2023-2024.
Many thanks for taking the time to reply Chris, much appreciated.
Kind regards,
Ian
Yes I agree with this. Doesn’t take too long at all. If you call to book the car in, you can request to wait for it.
Hi Paul,
We had a drive out to Perry’s this morning and booked the car in for Tuesday morning at 8:30am. I believe you’ll be performing the re-programming, so it would be nice to say hello in person if possible.
Many thanks,
Ian
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