My car has just turned 2 years old and the service spanner has lit up However as a second car it’s done less than 3,000 since the first service
Obviously the light has only lit up based on the date and I’ve managed to set to stay off for another 3 months
I was just wondering what everyone’s thoughts were on when I should get this Major service done. Is it OK to wait until it’s done the right amount of mileage or should I compromise on something in between?
How would Mazda view it if I needed to make a warranty claim
Mazda like any other manfacturer would look for any excuse not to pay out.The service intervals should be in your book.Usual speal,service is either period or milage what ever is reached 1st.
Hi zull I see this post you started with service info I am just woundering what was the cost for the first service on this model as mine will need it’s first service in a few weeks time thanks
Do not let it go more than a month over if you want to keep the warranty. If you keep the car you will be at risk should it break, if you sell it, its value will be reduced in the absence of a full service history. You will also have far less chance of any goodwill contribution from Mazda should anything go wrong after the 3rd year.
I recently posted the service costs quoted to me by Brayley’s in this thread.
From a technical and safety point of view it probably doesn’t need more than a check over, but losing the warranty would be unfortunate. In theory you could perhaps have it serviced somewhere cheaper but Mazda will probably put you to proof that the service was done by somebody competent using only Mazda parts and the correct oil.
You need to have the service done to protect the warranty as others have said.
Why not do as I do and ring round a few Mazda Main Agents and see what the ‘best price’ would be. Explain the low mileage and tell them you don’t need any loan car, valeting or any extras. I paid under £200 for the first and the second service. If the price is high just explain that it is more than you were expecting and ask if there is any thing they can do for you. Stay up beat and polite and even may be introduce the fact that you know others have paid less. I always finish with are you sure you can’t help me.
Good luck, if you don’t ask you don’t get but always leave the conversation on a good note saying thank you for trying.
Hmm, you don’t say where you are. It is worth ringing around.
My Mazda3 first service last July was at Milcars in Watford and cost 171.86, and they updated the system software at the same time for no charge. (I’d already updated the satnav maps chip overnight to save time).
You can take your car to any VAT registered garage as long as they use Mazda parts.Also remember thst the Garage around the back of the shiny Mazda showroom is francised out.Just like ford 4 different Jennings dealers gave 4 different services with a £90 differance between the cheapest/ dearest.Its a lottery wether you get good/bad service.Years ago my wife had her 1st service (Strathstone Jaguar) done on a Jaguar S Type (£125 per hour labour charge).Management light came on one mile away from the garage.(Drain plug fell out and no oil left in the engine).
Where ever you take the car to, remember they have to be able to access the online service record. My local man can not, he said it is the only manufactory that he can not access.
Mine is in for service on Friday and I will get 10% off. So just over £200
I am never using a Mazda Main dealer again, I have an NC3 and Mazda have serviced it every year since new but they keep trying it on each year and saying things need doing that actually do not and I can confirm not all Mazda dealers use genuine Mazda parts have they have just fitted some German parts on mine.
“Genuine parts” generally just means they come in a branded box and allows the dealer to charge you a premium price. It doesn’t necessarily mean they are any better quality than parts you can buy elsewhere. When I had my BMW I got fed up being charged £25 for an oil filter and £45 for an air filter so I researched who manufactured the parts and bought directly from them at a fraction of the price. An oil filter in an unbranded box was less than £10 and the air filter about £15. Aside from top end premium makes like Ferrari and others, few car makers manufacture any parts in-house and certainly not consumables like oil and air filters etc. They have a huge supply chain of manufacturers. I’m sure the same applies to parts that would be covered under warranty.
It’s the worst kept secret in the car trade that dealers make little or no profit selling cars. It’s parts, servicing and repairs where they make their money by creaming a nice profit off the price of “genuine” parts, plus the labour charge.
Also, on the subject of service history, by law car companies cannot insist that services are done at dealerships in order to count as a full history. As long as the service is done by a competent mechanic and covers all the necessary checks and replacements etc that is sufficient. It’s doesn’t have to be on the Mazda electronic system as long as you have proof of the service and what was done. Very often, a lot of what is done on services is not entirely necessary, particularly where the car has not done the mileage in the intervening period. I remember my wife having a Peugeot in which she only did about 5000 miles a year. After a few years the Peugeot dealership wanted to do (and charge a hefty price for) a 90,000 mile service when the car had only done about 40,000. We moved to a small independent garage who did services that were commensurate with the age and mileage of the car, and at a fraction of the cost.
This is a brilliant thread and an ‘online service history’ had made me remember that my car didn’t come with a service book. How do I as a owner access my online service records for my pride and joy?? In the past I am one of these people who keeps light bulb receipts in a folder as records of good maintenance!!!
Probably best to call into a Mazda dealer. They should be able to provide you with a printout of the history to date. Might be wise to take the V5 to prove you are the owner.
Your independent lies or is just lazy or cannot be bothered. If they log on to the Mazda European portal and fax or email a letterhead to the DSR administrator they would have access to the Mazda DSR within a few hours for free. I have done that for a few local independent car shops. The DSR now gives service check sheets they can print out and update online all for free from Mazda.
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